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Order Details

1. Find Orders tab and click.

2. Click the order name you want to view or you can click on Settings Gear Icon and select View to update the order information.

 

Complete these necessary processes:

1. Fulfill an Order
2. Enter Payment
3. Edit Shipping Address and Billing Address
4. Attach Order Notes

Fulfill an Order

When a customer has placed and paid for an order you need to fulfill the order. Fulfilling an order means shipping or delivering it to the customer.


1. Check accuracy of the order details. Then choose the product that you wish to fulfill.

2. Click Fulfill. A popup window show up. You can add Shipping Tracking Code and Carrier via this window. If your carrier isn't in the list, you can choose Other option. You can also click "Notify customer via E-mail" option to send an information mail to the customer.

Enter a Payment

1. Click the Enter Payment button.

2. Confirm the payment through the pop-up window.

3. When payment is confirmed, it is seen as “Paid” in Orders Page.

Edit Shipping Address

1. Check accuracy of the information in the textboxes.

2. Click Edit.

3. Make necessary changes the pop-up window and click Update.

Edit Billing Address

1. Check accuracy of the information in the textboxes.

2. Click Edit.

3. Make necessary changes in the pop-up window and click Update.

Attach Order Notes

Order notes are designed to be used when there is anything about a specific order that you need to remember -Order Note (Admin)-, or if a customer has given you special instructions about the order, -Order Note (Customer)-.

1- Type the notable information in the textboxes and click Save Note.

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